prodimachine
Our Services
ITM MACHINE provides quality management and production process consulting services to help its customers achieve high efficiency and meet international standards.
Philosophically, the classical definition of engineering is “Considering Safety, Economy, and Aesthetics in meeting needs.”
The international definition of engineering, on the other hand, is “The profession in which the knowledge of mathematics and natural sciences, gained through study, experience, and practice, is applied for the benefit of humanity in order to develop methods for the economical use of materials and forces of nature.”
The engineering approach, also referred to as the engineering design method, consists of the following steps:
- Definition of the problem
- Collection of necessary information
- Research for solutions
- Transition from ideas to preliminary designs
- Evaluation of solutions and selection of the most suitable one
- Preparation of reports, plans, and specifications
- Implementation of the design
The engineering fields and application stages in which ITM MACHINE provides services are as follows:
Planning Engineering Services
- Master Plan
- Feasibility Report
- Planning Report
Engineering Design Services
- Final Design Project
- Implementation Project
- As-Built Project
- Topographical and Geological Studies and Reports
The twentieth century’s economic history has shown that historic opportunities arise for societies every 20–30 years. These opportunities apply not only to nations but also to companies. Firms that seize such opportunities effectively and achieve sustainable growth can preserve their positions in the sector and increase their market share. The true driving force behind sustainable growth has been the resources allocated to R&D.
R&D activities play a vital role in improving the quality of products and services. Defined as producing a new product or making modifications to an existing product or process, R&D is fundamentally based on knowledge and science. Since knowledge reduces the need for raw materials, labor, time, space, capital, and other inputs, it substitutes for everything, becomes the core of an advanced economy, and its value increases rapidly as this transformation occurs.
The most important factor in R&D is the human element. Above all, R&D is a pursuit that requires curiosity, intuition, and creativity, and it appeals to individuals who are capable of working independently and exercising self-discipline. For curiosity and creativity in individuals to evolve into scientific curiosity and scientific creativity, both the education system and the working environment must be structured to foster these qualities. In short, R&D is teamwork that demands flexibility, disciplined effort, and continuity, carried out by well-trained experts. Without enhancing its scientific and technological capacity, our country cannot surpass the threshold of industrialization nor catch up with global technology. To achieve this, it must fulfill the following conditions:
- Ability to develop products and design new ones
- Ability to develop production methods/processes and design new ones
- Improving product quality or standards
- Ability to develop and design new business processes/organizational methods
- Generating science, which forms the basis of technologies
ITM MACHINE recognizes the importance of R&D and supports its in-house R&D unit with professional, specialized personnel and advanced technological resources.
A diagram is the production flow chart that establishes the working system of flour and semolina factories and determines the efficiency and quality of the final products obtained. The prepared diagrams must be customized for each factory. This is because a diagram is the most critical factor affecting a factory’s:
- Capacity
- Reduction in energy consumption per unit
- Efficient use of machinery and equipment
- Extended service life of machinery and equipment
- Lower maintenance costs
- Yield of the final products obtained
- Quality of the final products obtained
At ITM Machine, we prepare these diagrams specifically for each customer through our team of in-house expert personnel.
All living beings are consumer entities. Among them, humans must constantly consume in order to survive, sustain their established lives, and improve their living standards. For all this consumption to be possible, production must exist.
ITM Machine has positioned itself in the production spectrum as a designing and manufacturing company in the fields foreseen by its knowledge, skills, and experience. It has adopted as its guiding principle the production and service of products required by humans and other living beings in the most accessible and highest quality manner. Accordingly;
ITM Machine manufactures machinery for flour, semolina, and feed mills, as well as seed and pulse cleaning plants and storage facilities.
ITM Machine carries out its production in line with the principle of competitiveness consistent with international business ethics.
ITM Machine produces in compliance with international standards.
ITM Machine employs the most advanced, cutting-edge technologies in its production.
ITM Machine operates with stocked spare parts in its production to provide customers with the best and most timely service both before and after sales.
ITM Machine, through strong customer dialogue, evaluates the applicability of customer feedback and implements improvements in its production quality.
ITM Machine conducts its production using environmentally conscious processes.
ITM Machine ensures the continuity of production and service quality by training its employees through regularly implemented theoretical and practical training programs.
TURNKEY SOLUTIONS
Today, with economic and social developments, meeting customer demands and needs in the best possible way has gained great importance. However, it is not enough for businesses to simply plan and develop products that meet customer needs, set appropriate pricing, promote effectively, and make them available through efficient distribution channels. This is because today’s customers, during the purchasing decision process, consciously gather information, organize it, generate alternatives for courses of action, and then choose the most suitable option. Therefore, marketing does not only cover pre-production, the production process, or the sales stage itself.
After-sales services are efforts aimed at identifying and solving any problems that may arise during the use of the product. While these efforts may vary by sector, they generally consist of installation and start-up services, spare parts supply and repair services, and warranty services.
Appropriate after-sales service strategies and quality lead customers to develop an overall sense of satisfaction with the product and gain positive experiences and knowledge. The accumulation of these experiences and knowledge fosters customer loyalty, which, in turn, makes it possible for businesses to ensure continuity in sales.
With this perspective, ITM MACHINE provides after-sales customer support services to ensure continued customer satisfaction after the sales transaction is completed. These include efforts such as the transportation, delivery, installation, and demonstration of the purchased product, as well as maintenance, repair, spare parts supply, and handling of customer complaints.
ITM MACHINE also provides installation services, which are among the functions of its after-sales support, through professional installation teams composed of specialized experts.
The main topics of the installation services provided are summarized as follows:
- Installation of turnkey factories and facilities
- Installation of manufactured machinery
- Installation of ventilation systems
- Electrical and automation installation of factories and facilities
- Silo installation
- Steel construction structure installation
ITM MACHINE provides quality management and production process consulting services to help its customers achieve high efficiency and meet international standards.