Quality Policy
As ITM MACHINE, our quality policy, prepared in line with achieving the fundamental objectives and strategic goals of our organization, is stated below:
To adopt an approach of continuous improvement and review with quality objectives by applying Total Quality Management,
To comply with legal and regulatory requirements as well as mutually agreed conditions with customers,
To encourage employees to continuously learn and develop, enabling them to generate creative and innovative ideas and products by actively using all communication and training opportunities,
To adapt to increasing competition within ethical rules, and to lead the industrial raw materials sector with product variety and quality,
To use time, raw materials, and labor efficiently,
To increase customer satisfaction by establishing effective systems where production costs are minimized, and efficiency is maximized,
To improve the working environment and conditions in order to increase employee satisfaction,
To develop environmentally friendly production processes,
To provide our services and products at the best quality, in the shortest time, and at the most reasonable price, thereby increasing profitability, efficiency, and competitiveness for both our organization and our customers,
To continuously improve our products and services in order to create new value that meets the needs, demands, and expectations of our society,
To adopt the principle “There is no such thing as difficult, the impossible just takes a little longer” and to embrace the motto “Quality is not inspected, it is produced”,
To systematically measure the performance of our production stages in order to provide input for continuous improvement,
To ensure the continuity of our production and service quality by training our employees through regularly implemented theoretical and practical training programs,
To establish and maintain mutually beneficial relationships with our suppliers and subcontractors,
To continuously increase our market share in the sector we operate in and secure our place among leading companies,
To pay due attention to the environment and avoid activities that could cause harm,